Devs of Criticized Hell Let Loose Answer Questions

Some time ago, developers of Hell Let Loose announced that they would try to improve communication with fans of the shooter. One form of improving communication with the community was an AMA, or Ask Me Anything, session held on Reddit.

The developers of Hell Let Loose answered questions from fans

Following the release of the trailer for the Devotion to Duty DLC, which contained a ton of glitches, players began to abandon the game en masse and give the FPS negative reviews (although the trailer is only one of the reasons for this situation). Although most reviews on Steam are still "very positive," the average of the last 30 days (nearly 1,500 reviews) is "mixed."

No wonder, then, that the devs have rushed to reverse the trend. In a recent announcement of the update they once again apologized to the players and revealed what changes are planned for Hell Let Loose. They also took to heart their desire to improve communication with the community, as evidenced by the recent AMA session, which was also announced in the aforementioned message.

1. Ask Me Antything was held last week on the subreddit of Hell Let Loose and for 24 hours users were able to ask various questions.
2. After a few days, the vast majority of them received comprehensive answers from Team17 representatives.
3. Let us point out that the team answering questions consisted of: Kieran D'Archambaud (technical director), Adam Whiles (senior brand manager), Craig Clark (producer), Matt White (creative director), and AMA supervisor Alisha (community manager)..

The most interesting questions and answers have been compiled into a video by IronHeart Gaming - you can watch the video below. It should be noted that Team17 will also summarize the AMA in Dev Brief 192, which will be made available later this week.

"This trailer does not represent Hell Let Loose".

It's not hard to guess that gamers took the opportunity to ask the developers about the process of creating the flimsy trailer - one user asked just such a question, which was highlighted by the community. Another reader answered him that there was no chance that the developers would raise the issue. However, one Team17 representative took up this difficult topic.

1. It turns out that Team17 commissioned a third-party agency to make the Devotion to Duty trailer. Importantly, the developers of Hell Let Loose mentioned that they did not check its quality. This is a really strong and honest admission of error.
2. Subsequent trailers are already to be prepared by the previous in-house team responsible for promotional materials.
3. Adam (senior brand manager), who answered the question, pointed out that the criticized trailer does not represent HLL and the team will never again release a material of similar quality.

The question about the infamous trailer was by far the most interesting, but there was also a focus on a number of other aspects - among them were the features that the developers intend to introduce into the game. User What-the-fudge-T65 wanted to know if the developers would enable the players to get to the other side on maps with a single bridge. It turns out that in Hell Let Loose there may be such an option.

1. Questioners also raised the the subject of the operation of Hell Let Loose servers on the latest generation of consoles. User Crimson26 wanted to know if there are plans to improve matchmaking for those using Sony and Microsoft platforms. The response mentioned that there would be ongoing work to fix the filters to improve gameplay for console users.

As a final reminder Hell Let Loose was released in July 2021. The title is available on PC, PlayStation 5 and Xbox Series X/S. Despite its recent problems, the shooter remains a well-received WWII game. Nevertheless, it will cost the developers a lot of work to fully regain trust among existing fans.

1. Hell Let Loose - official website

Hell Let Loose

July 27, 2021

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• Overview

• Team17
• FPP shooters (FPS)
• Poland in games