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News video games 22 September 2023, 15:07

author: Jacob Blazewicz

37 Million People Eligible for Refund From Epic Games

Fortnite players have a chance to get their money back for wrongful transactions. They can apply for refunds until early next year.

Source: Epic Games.
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The Epic Games Store was supposed to compete with Steam in the digital distribution market, but for now its owner is on the losing end of a court battle with customers. The Federal Trade Commission (FTC) reported that more than 37 million people can demand refunds from Epic Games for microtransactions in Fortnite.

The announcement follows a decision from March, under which the company was to pay $245 million in compensation to Fortnite players and their parents for "using non-obvious solutions, tricking users into unwanted purchases and enabling children to make payments without parental supervision." Previously, Epic Games had to pay a $275 million fine.

As the announcement on the FTC's official website reads, refunds can be claimed by:

  1. individuals who paid with in-game currency for unwanted items between January 2017 and September 2022;
  2. parents or guardians of children who made credit card payments without their knowledge or consent between January 2017 and November 2018;
  3. users with Epic accounts blocked after complaining to their credit card company about unfairly imposed fees between January 2017 and September 2022.

To see if you qualify for a refund, you will need to fill out an application form on FTC's official website and provide your Epic account ID. You can find it on Epic Games' website after logging in under the account settings section. You can find detailed instructions here.

Applications can be submitted until January 17, 2024, with a parent or guardian (i.e., someone at least 18 years old) having to fill out the application for underage players.

Jacob Blazewicz

Jacob Blazewicz

Graduated with a master's degree in Polish Studies from the University of Warsaw with a thesis dedicated to this very subject. Started his adventure with GRYOnline.pl in 2015, writing in the Newsroom and later also in the film and technology sections (also contributed to the Encyclopedia). Interested in video games (and not only video games) for years. He began with platform games and, to this day, remains a big fan of them (including Metroidvania). Also shows interest in card games (including paper), fighting games, soulslikes, and basically everything about games as such. Marvels at pixelated characters from games dating back to the time of the Game Boy (if not older).

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