Dog bit off player's JoyCon from Switch 2. Nintendo will replace missing part for free

Sometimes our electronics end up getting damaged in the most unexpected ways. That’s exactly what happened to one Switch 2 owner, who left the console unattended for only a few minutes. That was all it took to ruin both Joy-Con 2, meaning they now need either repairs or a full controller replacement. Luckily, Nintendo stepped in to help.

Nintendo replaces damaged Joy-Con 2 for free

In mid-July, on the r/Switch subreddit, user DecisiveDolphin shared what happened to their Switch 2. One Joy-Con 2 was missing the analog stick cap, while the other looked like it had been seriously chewed up. The culprit turned out to be the dog living with the player’s father, as they explained in their post:

Source: u/DecisiveDolphin; Reddit

DecisiveDolphin reached out to Nintendo support expecting an expensive repair bill, even saying they’d rather just fix it themselves. They quickly asked if anyone knew where to buy spare parts for the Joy-Con 2. Fortunately, it turned out they wouldn’t have to lift a finger - Nintendo will take care of everything.

In an update to the post, the player shared that they'd received a reply from Nintendo. The company told the player they wouldn’t be charging for the repair. On the contrary - Nintendo offered to swap out both Joy-Con 2s for brand-new ones, a move that’s definitely good for their image.

This isn’t the first time Nintendo’s support team has gone out of its way to help a player (However, that's not always the case ). In July, a story surfaced about a player who thought they were buying used games for the original Switch. Their console was quickly banned after it turned out the games were pirated copies - but once they contacted Nintendo, they lifted the ban.

• Nintendo
• gaming
• Switch 2
• Nintendo Switch 2