Steam Removed Legally Purchased Game Copies [UPDATE #2]

An unusual situation has affected players who purchased the Deponia Saga bundle some time ago. Legally purchased, the first part of the series disappeared from the buyers' Steam accounts for no apparent reason. The developers are looking into the matter.

Michal Ciezadlik

Update 2

Players who had their game copies removed are reporting, that the title has returned to their Steam libraries. However, some people are demanding compensation for all the confusion caused by the fact that Deponia has been removed at all.

Update

The developers at Daedalic Entertainment have issued a statement about the whole situation in a thread on the Steam forum:

"We react towards criminal actions done with a specific group of Keys - its very unfortunate that this causes issues for some users that bought the game the legal way - no question about that. This is why we are asking you to contact us - if you are one of the few people that bought the retail version many years ago, im sure we will find a way to solve it."

In addition, our forum users report that the problem is not limited to just Deponia - some game keys obtained from so-called "keyshops" have also been removed from player libraries.

Original message

Owners of the point-and-click adventure trilogy series Deponia must have been greatly surprised when they discovered that overnight the purchase had been partially removed from their Steam bliblibrary.

At issue is the Gamebook, containing three parts of the game series by Daedalic Entertainment. Released in 2015, the set included the games: Deponia, Chaos of Deponia and Goodbye Deponia. Only the first installment was removed - the other two were left alone.

Deponia deposed

The issue was taken up in the thread posted by Steam community. As we read, players received a laconic message. We present it below (the source is one of our editors):

Steam Removed Legally Purchased Game Copies [UPDATE #2] - picture #1

Such an announcement seems rather strange, considering that the games coming from Gamebook were purchased completely legally; it included not only the game disc, but also a guide to the world of Deponia. The now-defunct cdp.pl, Poland's oldest video game distributor, was responsible for its release.

Developers from Daedalic Entertainment, in the same thread on Steam, assured that they are monitoring the situation and will soon try to clarify it. As players point out, it may be about the invalidation of keys that were previously in the possession of cdp.pl.

"The problem, however, is that a similar situation has happened before. On April 1, 2021, Overfall disappeared from player accounts after the developer invalidated all the 2018 keys that had been sold. It was explained that this was done due to the intermediary's failure to pay for them. However, it turned out that a sizable portion of the invalidated keys had been paid for, and among the victims were, for example, buyers of the bundle from Fanatical. The case was quite high-profile, and it seems to me that Steam should, after something like this, make sure that nothing like this happens again. As you can see we just got a repeat and who knows what will be next. For me, Steam is dead until it starts making sure that consumer property (i.e., a license to use) doesn't disappear through 'bugs' or other 'magic'," wrote user sdsdsafasfasd.

The question remains as to what Daedalic Entertainment will do. However, we assume that the situation will soon find a happy ending - after all, many players have been affected and leaving them in the lurch would be a great injustice.

Deponia

January 27, 2012

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Michal Ciezadlik

Author: Michal Ciezadlik

Joined GRYOnline.pl in December 2020 and has remained loyal to the Newsroom ever since, although he also collaborated with Friendly Fire, where he covered TikTok. A semi-professional musician, whose interest began already in childhood. He is studying journalism and took his first steps in radio, but didn't stay there for long. Prefers multiplayer; he has spent over 1100 hours in CS:GO and probably twice as much in League of Legends. Nevertheless, won't decline a good, single-player game either.

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